UKO is committed to following best practices in protecting your personal privacy. We hope the following statement outlines clearly how we collect, use and protect the personal information which you provide to us.
Collecting your information
We will only collect information about you with your consent. When you browse our website, you do so anonymously. We do not collect information about you or your email address without your consent.
Information collected for Statistical Purposes
When you look at the web site of UKO, we may record the following information for statistical purposes and also for general accommodation business practices:
- your ISP address
- Guest contact details and personal information (where provided), guest feedback
- your top level domain name (for example .com, .gov, .au, .uk etc)
- the pages you accessed and documents downloaded
- the previous site you have visited
- the type of browser you are using
Gathering of Personally-Identifying Information and General Data Protection Regulation (GDPR)
Certain visitors to UKO’S website choose to interact with UKO in ways that require UKO to gather personally-identifying information.
The amount and type of information that UKO gathers depends on the nature of the interaction. In each case, UKO collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with UKO. UKO collects such personal data lawfully, fairly and in a transparent manner. UKO uses one primary data storage systems to process and retain personal data being RMS. UKO does not disclose personally-identifying information other than as described and visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities. We may need to keep your personal details until up to seven years after you were a customer of ours, for tax and insurance purposes. After this date your data will be anonymised, unless you have ‘opted in’ to receive ongoing communications from us, such as loyalty programs, participation in surveys and receiving newsletters.
We acknowledge that you have a right to withdraw your consent to UKO obtaining and using such personally-identifying information with prior notice. Any visitors who hold parental responsibility for a child whose personal information is also provided to UKO, gives the appropriate consent on behalf of that child to allow UKO to gather such personally-identifying information. We use our best endeavours to ensure your data is handled in a way which complies with the EU General Data Protection Regulation (GDPR), the Privacy Act 1988 (Cth) and any other relevant legislation.
Disclosing your personal information
We will not disclose your personal information to any individual, company or organisation (except as required by law). We do not share email or address information with other businesses or organisations.
Access to your personal information
We believe you have a right to know about what information organisations have about you. If you wish to access a copy of the personal information about you held by us, please contact us by emailing hello@UKO.com.au during business hours.
UKO provides links to websites outside of this site. These linked sites are not under the control of UKO, and we are not responsible for the conduct of companies or organisations linked to our website. Before disclosing your personal information on any other website, we advise you to examine the Terms and Conditions of those websites.
When purchasing from UKO, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre hello@UKO.com.au for further information
If you have any particular, unusual or sensitive enquiries with regard to privacy matters, email our Privacy Officer at hello@UKO.com.au.